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CASE
STUDY DETAILS
Telecom agent _________ won a new ________ per
month customer last month with the help of ABC Telecom.
Customer
Situation: Description of customer
situation
Competitive
Analysis: Which other vendors were
involved
Agent Analysis:
How the agent initially viewed his options
ABC Telecom Suggestion:
What ABC recommended
Customer & Agent Outcome:
What happened
Summary: Description of how ABC
helped agent win the business
News
Meet
ABC Telecom on Telecom Talk Radio Date
ABC
Telecom's New Product/Service Release Details
Date
ABC
Telecom's Fall Price/Commission Promotion
Details Date
TAA
Introduces ABC Telecom Date
PROGRAM
OVERVIEW
Telecom
Services Provided by ABC Telecom
- Service
1
- Service 2
- Service 3
- Service 4
- Service 5
- Service 6
- Service 4
- Service 8
- Service 9
Top
10 Reasons Agents Choose Motion Telecom
- Reason 1
- Reason 2
- Reason 3
- Reason 4
- Reason 5
- Reason 6
- Reason 7
- Reason 8
- Reason 9
- Reason 10
ABC
Telecom Profile
- Corporate
- Who owns, how big, how old, etc.
- Agent
Program - How long, how many, versus other
channels, etc.
AGENT
CONTACT INFORMATION
Jack
Black, Director of Agent Sales 800-555-1212
ABCtelecom.com
ABC
Telecom
123 Telecom Steet
Everywhere, USA 12345
TAA
REVIEW of ABC TELECOM
by
Dan Baldwin, TAA
Founder & Editor-at-Large, Fall 2003
Three
paragraph review of ABC's programs, competitive
positioning, etc.
based on TAA interview with vendor.
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