Your Toll Free Phone Numbers Work The Way You Need Them to Work!
There's very little mystery in making a business outbound phone call work
correctly. Making a business inbound toll free or "800" number work
correctly can be a very complicated matter however and should not be
trusted to an entity that does not have the best interests of the business
at heart. Nothing is more important to a business owner than having the
right phone ring when a potential new customer calls their 800 number from
an expensive advertisement.
Many business owners don't realize that they can choose which entity will
be the "Responsible Organization" ("RespOrg") to ensure their toll free
number(s) work correctly.
If a business owner or manager fails to select their own RespOrg, the
phone provider providing the toll free service will, in most cases,
automatically select themselves to be the RespOrg - not always the best
way to go if your 800 number needs to route over different phone carriers
The "RespOrg" is the "Traffic Cop"
for Your 800 Phone Number
Your business may have one toll free or 800
(or 888, 877 or 866)
number or several hundred. Each of which may get answered just one way, by
one person, or a hundred different ways, by one or more of a hundred
different people at different times of the day or week depending on where
in the world the toll free number ("TFN") is being dialed from.
The only constant that remains unchanged for a business owner or manager
is the fact that the TFN must be answered when it rings by the correct
person at the correct time or all the time, energy and resources invested
in getting the TFN to ring in the first place (and the chance to earn a
new business customer) can be lost.
TA Members Select
the "Best Toll Free RespOrg Vendors"
While the following list is subject to change, following are the "Best
Toll Free RespOrgs" a business owner can select to make sure their TFN
works correctly all the time. This list is based on TA member
recommendations and/or end-user customer testimonials as well as TA staff
research. Click here to offer content upgrades.