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Why Choose Pacnet?

5 key value propositions that drive service quality and customer satisfaction

We are Asia Pacific's leading submarine cable network

Pacnet's EAC-C2C network is the region's largest privately-owned submarine cable system, spanning 36,800 km between Japan, Korea, Hong Kong, Taiwan, Philippines, Singapore and China. This state-of-the-art cable system features a design capacity of 17.92 Tbps to 30.72 Tbps to and from each of the landing countries  and continuous upgrades underway.  Pacnet's network capabilities has also been further enhanced by EAC-Pacific, its 9,620km Trans-Pacific cable which has been ready for service since April 2010 and offers up to 1.92 Tbps of capacity between Japan and the United States.

We deliver a next generation core network platform

Pacnet has upgraded its integrated EAC-C2C core network platform with ASON (Automatically Switched Optical Network) and GMPLS (Generalized Multi-Protocol Label Switching), which enables a new set of features such as meshed protection on the optical layer, auto-provisioning and optimized routing of traffic to support latency-sensitive applications such as video and IPTV.

We are all about customer care

Pacnet's customer care for SMEs, and in the Carriers and Enterprise space, has swept customer service awards and industry analysts' recognition across the region.  Pacnet delivers 24 x 7 x 365 customer service in multiple languages and has deployed a state-of-the-art customer service platform that enables multimedia blended interaction with customers.

We are Asia, and the "on-ramp" to Asia from anywhere in the world

Pacnet operates under a focused business strategy with an emphasis on driving technology innovation and service excellence.  As the only independent service provider in the region, Pacnet excels at being nimble, with the ability to quickly react and support changing market conditions.  The company delivers leading-edge solutions to our customers, at the best commercial terms.  Our independence also means a clear investment and product strategy designed to enhance our capabilities and offer value to our customers at all levels of the market.

We have an experienced management team

Pacnet's experienced management team combines a world-class service quality culture with deep on-the-ground knowledge of the industry and the region, enabling the delivery of an industry-leading portfolio of products and services to customers.

Find out more updates on Pacnet through our quarterly newsletter. Click here to download a PDF copy.
 

Be Our Partner

At Pacnet, we recognize the importance of partnerships to deliver complementary business solutions to meet increasingly complex customer demands.

We offer a comprehensive channel partnership program which provides the opportunity to incorporate our services into your company's portfolio of offerings.

As a partner, you will have access to a comprehensive range of support services and training programs to help you meet the needs of your customers.

We welcome prospective channel partners who are keen to work with us across the region to contact us.
 

We will be attending the Channel Partner Show in Vegas!!!  Please contact us to schedule a meeting!