Vendor Specialist Group

At TBI, we are proud of the high level of expertise we are able to supply to our agents. A large part of that knowledge comes from our Vendor Specialists, a group of telecom professionals dedicated to agent support.

The Vendor Specialist Group is committed to helping agents with quoting, provisioning, and the installation of every order, every time. Whether an agent needs clarification on a promo, advice on distinguishing between carriers, or support when an issue arises, they can contact the VS Group and be assured that a live person will receive their request, look into a solution and contact them directly.

This person-to-person interaction with extremely knowledgeable, efficient, and courteous individuals is just one part of TBI that adds value to the agent experience.

Interested in learning more about our Partner Program? Contact us today!

"They will answer your questions, they will make you feel confident and they will do the same for your customer."

-Ken Mercer, TBI