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TA Editor's Review
Vocio's "Software as a
Service" Telecom Expense Management (TEM) Solution for Small enterprise
Customers
As a telecom agent I use the same sales proposition
today as I did fifteen years ago when I started, "Mr. (or Ms.) Customer,
as your telecom agent, I do the same thing for you as you'd do for
yourself if you had unlimited time and resources - make sure your phone
bills are accurate and all your voice & data telecom services are
current."
A decade ago though it was a lot easier to review all
the bills of $5,000 a month customer that earned you $500 commission. With
the price compression over the past decade that same $5,000 customer now
bills only $1,500 - but the work load for the agent is the same. To make
the same money today as a decade ago agents need to secure ever larger
customers. But while an agent can get larger customers that require more
hours of labor to manage an agent can't add more hours to his or her day.
That's where Vocio's V-Vision™ web-based TEM tool becomes a powerful agent
ally.
Let's face it, if all the customer's voice and data
bills were highly organized on an interactive web interface where the
answers to all obvious agent or customer questions about the bills were
just a few key strokes away then being a successful agent would be a snap.
Month after month an agent can deliver service & solution upgrade
recommendations to customers using V-Vision without all the labor required
to dig through the bills month after month.
Many old & new agents are asking themselves, "What do
I have to do to get rich in this industry?" The answer, get bigger
customers. How do you manage bigger customer's invoice information needs
without adding hours to the day? Use a telecom expense management
(TEM) tool like Vocio's V-Vision.
Bottom line:
If you have small
enterprise customers (250 to 1,000 employees) they are probably already
looking for TEM solutions. If you want to start selling to larger
customers with bigger phone bills you need an affordable TEM
solution like V-Vision in your bag of solutions.
Contact
Noel Huelsenbeck, Vocio President at 888-200-8647,
Noel@Vocio.com or visit the Vocio page
for agents by
clicking here.
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