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Wholesale
Carrier Services, Inc. Darren Nemeth Channel Sales Manager II
5471 N. University Drive
954-227-1700 ph |
Message from Chris Barton, WCS President & CEO |
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How WCS is helping Agents with Call Centers
- September 2008 40m:21s (click right-arrow button to play or download MP3) |
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Why WCS?
The following lists some of the
competitive reasons
why you should consider doing business with WCS when
purchasing or reselling telecom services:
• Since 1994 WCS has been building, selling and implementing
carrier-grade telecom networks for commercial end users and
resellers
• Clients range from Fortune 500 companies to carriers and
resellers utilizing WCS platforms for private label and
co-branded telecom solutions for their own customer base
• WCS directly purchases telecom services from 87 network
providers and offers 135 services
• Services provided have a wide range – voice, data and
internet in 50
• “One stop shopping” capability and all provided services are
on a single bill
• WCS’ unified billing platform, combined with back office
procurement and maintenance systems, simplifies the
contracting, provisioning, billing and technical support
process for clients and channel partners alike.
• 75% of WCS’
customer base has been with WCS over 3 years
• 93% of
billing disputes researched are resolved the same day with
corrections appearing on next available bill run
• Customers
receive contractual guarantee on network performance. If there
is network service interruption the customer receives
contractual compensation.
• WCS is one
of the largest providers of AT&T products and services
nationwide
• WCS offers
expense improvement through the use of its telecom expense
management (TEM) tool. All telecom expenses incurred with WCS
are loaded automatically into the TEM – no retyping is
required and customers may add non-WCS provided services as
desired.
• WCS has 5
patents pending and is led by experienced and knowledgeable
telecom professionals.
• WCS has substantial provisioning experience. Key personnel
have an average 21 years experience provisioning with major
carriers (AT&T, MCI, & Bell South)
• WCS is an
awarded “Best-in-Class” provider of telecom products and
services to channel partners and throughout the
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